Política de privacidad

The Naturecan team knows the importance of maintaining your trust that we operate our website in accordance with regulations and that we are transparent about the data collected and what we use it for. The following information will explain what information is collected from you and why we need to do so.

Website visitors

When you visit www.naturecan.com, we use a popular third-party service called Google Analytics which collects standard Internet log information and details of visitor behavior as the website is visited. This gives us information such as how often the website is viewed, where our visitors are, and how they found us. All of this information is anonymous and we use it to observe patterns with website traffic and can then make changes based on this data. Cookies are used to do this and you can read more about the details in our cookie policy here: cookie policy .

The only data we collect that may be personally identifiable is the information you specifically provide to us. This could be your name and email address if you choose to subscribe to our newsletter, or it could be your billing and delivery information during the checkout process.

Subscription to our newsletter

So that we can keep you informed about what is happening on the website or inform you about deals and offers, we ask for your email address and name. We do not give them to any other organization and company. We do this through a third party provider, MailChimp, and that is what we use to send you our newsletter. We collect statistics on email opens and clicks using industry standard technologies to help us monitor and improve our email newsletters. For more information about how Mailchimp handles your data, see MailChimp 's privacy notice .

Of course, you can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of any of our emails or by sending an email to support-es@naturecan.com and requesting it be removed Your email address

Currency selection and conversion

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for currency conversion purposes. You also agree to have that currency stored in a session cookie on your browser (a temporary cookie that is automatically deleted when you close your browser). We do this so that the selected currency remains selected and consistent when you browse our website so that prices can be converted to your (the visitor's) local currency.

Write a review

Leaving a product review on our site is done through another third party that specializes in reviews. It helps us make sure that reviews are collected consistently and that the anonymous data you collect, such as how many people have rated a product 4 stars, can be used by other web services to help with marketing or provide ways to filter reviews. that people have left. You can choose whether to leave your name on the review, but leaving an anonymous review is also an option. You can view their privacy policy here and privacy policy here you can also obtain information on data protection here data protection here.

Links from our website to other websites

This privacy policy does not cover any links you find on this site that link to other websites. Those sites are not covered by this Privacy Policy, and any questions about how a site uses your information should be directed to that website. We do, as much as we can, validate any links we add to our site and make sure they are of a certain quality. If you have any problems with any of the sites we are linking to, please let us know.

Your access to your personal information

At any time, you have the right to access any personal information we hold. You can do this by sending an email to support-es@naturecan.com and requesting that we share that information with you. This data may not be available in a user-friendly format, so it may take a little time to get this information in an easy-to-view way.

Information we collect at checkout

When you purchase an item from our website, we need to collect enough information to receive payment for that item, as well as your delivery information so we can ship it to you. We also ask for your mobile phone number, but this is optional and is only used so that we can send you SMS updates about the progress of your order.

Social networks

We also use social media to share information and also to advertise our products. These are carried out using individual social media platforms and as such the privacy policies will be specific to that platform and will not be covered by this privacy policy.

Changes to our privacy policy

We periodically review our privacy policy to ensure that it is clear and the information contained is up to date. This privacy policy was last modified on May 1, 2019

Klarna

In order to offer you Klarna payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, so that Klarna assesses whether you qualify for its payment options and to tailor payment options. for you.

You can find general information about Klarna here . Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy policy.