Términos del servicio

These terms and conditions ('the Terms') govern your ('you' or 'your') use of the es.naturecan.com website ('the Website') and your relationship with: (i) Naturecan

Ltd ., whose registered office is at Naturecan Ltd., Bank Chambers, Stockport, SK1 1AR.

Registered in the UK - registration number: 11973527

('we', 'our' or 'us'). Please read them carefully as they affect your rights and obligations under the law. If you do not agree to these Terms, do not access or use the Website. If you have any questions about these Terms, please contact us.

E-Mail: support-es@naturecan.com

Telephone: +4915201016539

1. Agreement

By using the Website, you agree to be bound by these Terms.

2. Amendments

We reserve the right to:

Update these Terms from time to time and you will be notified of any changes by appropriate announcement on the Website.

It is your responsibility to verify such changes.

The changes will apply to the use of the website after we have made such an announcement. If you do not wish to accept the new Terms, you must not continue to use the Website.

If you continue to use the Website after the date the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; and modify or withdraw, temporarily or permanently, this website and the material contained on it (or any part) without notice and you confirm that we will not be liable to you for any modification or withdrawal of the website or its contents.

3. Registration

You warrant that:

Products purchased from this site are for private and domestic use only and are not for resale. You will notify us immediately of any changes to personal information by emailing our customer service representatives at:

support-es@naturecan.com

4. Privacy Policy

We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy.

When you shop on this website, we will ask you to enter personal data so that we can identify you, such as your name, email address, billing address, delivery address, credit card or other payment information. We confirm that this information will be retained by us in accordance with the record we have with the Data Commissioner's office.

5. Protecting your security

To ensure that your credit, debit or charge card is not used without your consent, we will validate the name, address and other personal information provided by you during the order process against the appropriate third party databases.

We take the risk of Internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure that all orders are thoroughly verified using the information already supplied. There is a possibility that we may contact you to carry out additional security checks and we ask for your cooperation to allow us to complete them. We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities.

By accepting these terms and conditions, you agree to such checks being carried out.

In carrying out these checks, personal information provided by you may be disclosed to a registered Credit Reference Agency who may keep a record of that information. You can rest assured that this is only to confirm your identity, that no credit check is performed, and that your credit rating will not be affected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998 .

6. Regulation

The website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit through the Website:

Any computer virus or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and any material that is defamatory, offensive or obscene in nature.

7. Compensation

You agree to indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately upon request, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising from any breach of these Terms of yours, or any other liability arising from your use of this Website or any other person accessing the Website using your personal information.

When traveling, be sure to check the country's rules and regulations regarding the possession and use of CBD products.

8. Links to third parties

For the convenience of our customers, the website may include links to other websites or material that is beyond our control. For your information, we are not responsible for, nor do we review or endorse such websites or material. We will not be responsible or liable, directly or indirectly, for the privacy practices or content of such websites or for any damage, loss or offense caused or alleged to be caused in connection with the use of or reliance on such advertising, content, products, materials or services available on such external websites or resources.

9. Orders

All orders are subject to acceptance and availability. If the products you ordered are not available, you will be notified by email (or by other means if an email address has not been provided) and you will have the option of waiting until the item is available in stock or canceling your order.

Any order placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automatic acknowledgment of your order that you may receive from us will not constitute our acceptance of your offer to purchase goods or services advertised on the Website. The formation of a contract between you and us will take place when we (i) debit your credit or debit card (ii) dispatch the goods to you or commence the services, whichever is the latter.

We will take all reasonable precautions, so far as we can, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be responsible for any loss you may suffer. if a third party obtains unauthorized access to any information provided by you when accessing or placing an order from the Website.

Products sold on the website are not for resale or distribution. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision.

You will assume the risk for the products once they have been delivered to the delivery address you specified when placing your order. We accept no liability where you provide an incorrect delivery address or where you are unable to collect the products from the delivery address you specified.

10. Return Policy

Where you have purchased the goods or services as a consumer (i.e. for private use rather than commercial use), please note that you have the right to cancel any completed contract with us within 14 days from the day you take possession. physical property.

If you wish to cancel a contract in accordance with this clause, please see our Returns Policy. We offer a 14-day money-back guarantee as long as the products are unused and in their original condition and packaging.

Our return address is:
Cloud Fulfillment, Anton House, Christy Way, Basildon, Essex, SS15 6TR, United Kingdom, GB

11. Price and Payment

All prices shown include VAT (where applicable) and are correct at the time they are entered into the system. However, we reserve the right to change prices at any time without prior notice.

Orders with a delivery address outside the UK may be subject to import duties and taxes (including VAT) which are charged once the delivery reaches your destination country. Any additional charges must be borne by you. You should be aware that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information.

Please note that when shipping products from outside the UK, cross-border shipments may be subject to opening and inspection by customs authorities. In respect of all goods delivered to you to an address outside the UK, you are deemed to be the importer of the goods and must therefore comply with all laws and regulations of the country to which the goods are delivered.

Payment can be made with any major credit or debit card. Payment will be debited and cleared from your account prior to the shipment of your good or the provision of the service. If payment is made by credit card, a pre-authentication value of £0.01 will be held against the card until the payment is validated by the card issuer.

In the unlikely event that the price shown on the checkout page is incorrect, and we discover this before accepting your order in accordance with clause 9, we are not obliged to sell the products to you at the price shown. We always try to ensure that product prices displayed on our website are accurate, but genuine errors may occasionally occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If you cancel your order and have already paid for the products, you will receive a full refund.

Confirm that the credit or debit card being used is yours. All credit/debit cardholders are subject to card issuer validation and authorization checks. If your payment card issuer refuses or fails, for any reason, to authorize payment to us, we will not be liable to you for any delay or non-delivery.

If your credit or debit card payment is not processed successfully for any reason, we reserve the right to retry processing the payment. We will notify you at least 48 hours in advance of any attempt to process payment by sending an email to the address you have provided to us. If you do not want us to retry to process your payment, you must cancel your order within 48 hours of sending this email.

You can only use one discount code with each order. We reserve the right to refuse or cancel any order where you add more than one discount code to the basket.

We permit you to use discount codes strictly on the terms and conditions on which they are issued, which, among other things, may include terms relating to your eligibility to use them and a maximum order value.

Please familiarize yourself with these terms and conditions before placing an order as we reserve the right to refuse or cancel any order that does not comply with these terms, even if your credit or debit card has been charged. If there is any inconsistency between the terms and conditions on which the discount codes were issued and these terms and conditions, the terms and conditions of the discount code will prevail. You can obtain a copy of the discount code terms and conditions by mailing or calling our customer service team

12. Eligibility to purchase

In order to purchase products on this website and enter into and form contracts on this website in accordance with English law, you must:

By offering to purchase goods and services, you represent to us that you are 18 years of age or over and authorize us to transmit information (including updated information) to obtain information from third parties, including, but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, validate your credit card, obtain an initial credit card authorization, and authorize transactions individual purchase .

13. Intellectual Property

The content of the website is protected by copyright, trademark, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the website will remain with us or our licensors.

You may retrieve and display the content of the Website on a computer screen, store such content electronically on disk (but not any server or other storage device connected to a network) or print a copy of such content for your own use. personal use. -commercial use, provided you keep all copyright and proprietary notices intact. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the website.

14. Limitation of liability

Notwithstanding any other provision in the Terms, nothing in these Terms:

The Website is provided 'as is' and 'as available' without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the website and any information you provide to us. You must assume the risk associated with using the Internet.

Although we will try to ensure that the material on the website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the website. If we are informed of any inaccuracies in the material on the website, we will endeavor to correct them as soon as reasonably practicable.

In particular, we disclaim all liabilities related to the following:

To the extent permitted by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both terms including, without limitation, loss pure economic, loss of profits, loss of business, loss of anticipated savings, wasted expenses, loss of privacy and loss of data) or any other indirect, special or punitive damages arising out of or in connection with the website.

15. Breakdown of terms

If any part of the Terms is deemed unlawful, void, or for any reason unenforceable, that provision will be deemed severable from these Terms and will not affect the validity and enforceability of the remaining provisions of the Terms.

16. Resignation

No waiver by us shall be construed as a waiver of any subsequent or subsequent breach of any provision.

17. Complete agreement

These Terms form the entire basis of any agreement reached between you and us.

18. Law and Jurisdiction

These Terms will be governed by and construed in accordance with the laws of England and Wales and any disputes will be resolved only by the English courts.

19. Comments/Reviews

If you submit a review, you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content throughout the world in any half.

You grant es.naturecan.com and its sublicensees the right to use the name that you submit in connection with such content, if they choose.

You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content.

You agree to perform all acts necessary to perfect any of the foregoing rights granted by you to es.naturecan.com, including the execution of deeds and documents, at the request of es.naturecan.com.

20. Competitions

We reserve the right to modify these Terms without notice from time to time. These rules will be deemed applicable to each competition unless any specific instructions in a competition provide otherwise.

By entering the competition, entrants will be deemed to have read, understood, and are bound by these Terms. All our decisions will be final and binding and no correspondence will be entered into.

Any person who is an employee or a member of the immediate family of an employee of Naturecan Ltd. or any other person who is directly related to the organization of a particular competition is not eligible to participate.

All participants must be 18 years or older unless another age restriction is specified or implied. Participants must, if under 18 years of age, obtain permission in advance from their parents or guardians.

All entries must be received by the closing date specified in the competition. Applications will be entered once submitted. No responsibility will be taken for applications that are misdirected, lost for technical or other reasons, or received after the closing date.

We reserve the absolute right to disqualify without notice any entry in any competition that we believe has used inappropriate technical means to enter and/or we believe is fraudulent.

Participants are responsible for their own costs to access computer networks.

We will not be responsible or accept any liability for: (i) any failure by the winner or any entrant to comply with these terms and conditions; (ii) any interruption, delay or misdirection of entries; or (iii) any server, system or network failure, malfunction or inaccessibility.

We will be the promoter of all competitions subject to these terms and conditions unless otherwise stated.

20.1 Prizes

If for any reason an advertised prize is unavailable, we reserve the right, at our sole discretion, to substitute a similar prize of equivalent or greater value.

Only one prize will be awarded per household.

There will be no cash or other alternative to the prize offered and prizes are not transferable.

20.2 Notification

The winner's name will be selected in a random draw, after the closing date, from all valid applications received.

The winner of a prize will be notified within 28 days of winner verification.

Please allow 28 days for delivery of all prizes.

If the winner of a competition is unable to obtain a prize for any reason or if the winner cannot be notified after reasonable efforts have been made, then we may dispose of the prize as we see fit, without any liability to the winner for having done so. .

For each competition, only one prize will be awarded per participant/email address. Winners' names will be available upon request.

Winners' names may be published on our website and/or on our Facebook, Twitter or any other social media platform.

20.3 Claiming prizes

Competition prizes/tickets may be restricted to certain times of the year and unless otherwise stated, all prizes must be taken within six months of the competition draw date.

Where prizes are required to be provided by a third party, the winner must complete all appropriate or applicable bookings or other formalities directly with such suppliers. We shall have no liability for the acts/defaults of any other person or company .

21 Offers/Discounts

Discounts for the selected site/item.

Discount applied to the basket, excluding gifts and other promotional items. The maximum discount value and percentage will vary depending on the promotion.

Tiered discounts.

The discount granted when the offer requirements are met. The maximum discount value and percentage will vary depending on the promotion.

Reducing Discounts

The discount percentage decreases periodically over time, as noted. The maximum discount value and percentage will vary depending on the promotion.

Price Before/Now

The discount is automatically applied to products as shown on product pages. In some cases, the Then/Now price may be stacked with an offer code, however, this depends on the promotion.

Free gifts

Gifts are automatically added to cart when offer requirements are met. In some cases, gifts must be manually added to the basket for additional information to be provided.

Free shipping

Applied at checkout, the discount will be equal to country-specific delivery costs. Shipping to other countries may still incur a charge. "Free UK Delivery" refers to mainland UK only and excludes Northern Ireland.

Multiple purchase

The discount applies to the cheapest basket item that meets the promotional requirements.

Exceptions

Gift vouchers and other specifically stated items are exempt from discount. We reserve the right to modify the list of exempt products at any time. Only one discount code can be applied per basket.

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment must be made to Klarna:

Pay now

Pay later

More information and Klarna's user terms can be found here . You can find general information about Klarna here . Your personal data is handled in accordance with applicable data protection law and in accordance with the information in the Klarnas privacy statement .